Korsgy TechnologiesKorsgy TechnologiesKorsgy Technologies
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Warranty

Product Warranty

Limited Warranty

The warranty obligations of Korsgy Technologies (“Korsgy”) for this product are limited to the terms set forth below: What is Covered This limited warranty covers defects in materials and workmanship in this product.

 What is Not Covered

This limited warranty does not cover any damage, deterioration, or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing, and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration, or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Korsgy to make such repairs or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

This limited warranty does not cover cartons, equipment enclosures, cables, or accessories used in conjunction with this product. Without limiting any other exclusion herein, Korsgy does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How Long this Coverage Lasts

 The standard limited warranty for Korsgy products is ONE (1) year from the date of original purchase, with the following exceptions:

  1. All Korsgy hardware products are covered by a standard one (1) year warranty for the hardware and a standard three (3) year warranty for firmware and software updates.
  2. All Korsgy fiber optic cables and adapters, active cables, cable retractors, all Korsgy speakers, and Korsgy touch panels are covered by a standard one (1) year warranty.
  3. All Korsgy POS products, all Korsgy Fitness products, all Korsgy digital signage products, all Smart home products, all streaming, and all wireless products are covered by a standard three (3) year warranty.

Who is Covered

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

 What Korsgy Will Do

Korsgy will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Korsgy will also pay the shipping costs necessary to return this product once the repair is complete.
  2. Replace this product with a direct replacement or with a similar product deemed by Korsgy to perform substantially the same function as the original product.
  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Korsgy Will Not Do Under This Limited Warranty

If this product is returned to Korsgy or the authorized dealer from which it was purchased or any other party authorized to repair Korsgy products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Korsgy will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Korsgy will not be responsible for any costs related to any setting up this product, any adjustment of user controls, or any programming required for a specific installation of this product.

How to Obtain a Remedy Under This Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the authorized Korsgy reseller from whom you purchased this product or the Korsgy office nearest you. For a list of authorized Korsgy resellers and/or Korsgy authorized service providers, visit our website at www.Korsgyav.com or contact the Korsgy office nearest you.

In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Korsgy reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Korsgy, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Korsgy to repair the product.

If it is decided that this product should be returned directly to Korsgy, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

Limitation of Liability

THE MAXIMUM LIABILITY OF KORSGY UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORSGY IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

Some countries, districts, or states do not allow the exclusion or limitation of relief, special, incidental, consequential, or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Exclusive Remedy

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORSGY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF Korsgy CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

 Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights that vary from country to country or state to state.

This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Korsgy or (iii) this product is not purchased from an authorized Korsgy reseller. If you are unsure whether a reseller is an authorized Korsgy reseller, visit our website at www.Korsgy.com or contact a Korsgy office from the list at the end of this document.

Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Korsgy thanks you for purchasing a Korsgy product. We hope it will give you years of satisfaction.

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